$150. Spend over $150 in one order with Contact Lens Online and we'll deliver your order to you for free.

If your purchase is in stock then the delivery will normally be made by the next day. For items that are out of stock, then delivery is longer. In each product description, we give an estimated delivery time and the number or units we have in stock.

For items that are out of stock, we may have to be order more product in. This can take longer than our usual speedy delivery times. If your item has to be backordered we will notify you and you can cancel the order and we'll refund your order in full if you wish.

Expected Delivery Times
Monday - Friday

Order before 2:00pm
Next day delivery

Order after 2:00pm
Expect delivery the following day. For example, if you order on Wednesday at 6pm, then your order will be delivered on Friday morning, if not earlier.

Saturday, Sunday and Public Holidays
We're open to take your online orders 24 hours a day, seven days a week. If your order online outside working hours, then your order will be processed on the next working day. (We're limited by the courier companies which take the these days off).

For example, you make an online order on a Saturday, then we'll process the order on Monday morning, then have your item delivered by Tuesday, if not earlier.

When you order, you will be sent an email at the time the goods are sent with a tracking code so you can track your item. If you do not receive your purchase within 10 days, you must notify us if you have not received your goods.

We use New Zealand Post and their ParcelPost service.

Yes, we deliver via NZ Post to PO Boxes.

Yes, however there is an additional charge for rural delivery and the goods may take an additional three days to arrive.

North Island
$6.00

North Island Rural
$6.00

South Island
$6.00

South Island Rural
$6.00

At present, we only deliver to New Zealand addresses, but International deliveries will be available soon.

When your order is processed, we will send you a confirmation email which includes a tracking number and instructions for how to track your order online. If your order has been shipped in the last 30 days, you can track its status on our website.

Click on Track My Order, or login to your account to access the latest information.

If you're not 100% satisfied with your purchase for any reason, you can return the items within 14 days of receiving the goods.

To receive a 100% refund, you must:

• Return the goods in original, undamaged condition and in the original packaging
• Return to us within 365 days of receiving the goods.

Please return to:

Contact Lens Online
PO Box 340 115
Birkenhead
Auckland. 0626.

You are responsible for the cost of returning the items to us to our Auckland address.

If we've made a mistake and you've received the wrong order or the goods are faulty, then you need to contact us within 365 days. We will then send you a pre-paid NZ Post ParcelPost tracked bag so you can return the goods.

As soon as the goods are returned in undamaged condition, then we will refund your purchase. We can refund your purchase in full, crediting your credit card or we can apply a credit to your account.

Depending on a your eye's sensitivity and whether you are wearing soft or rigid gas permeable (RGP) lenses, it could take from one to 14 days. If at any time you feel an irritation, then you should seek the advice of your Optometrist.

If contact lenses are comfortable and in good condition beyond the stated replacement schedule, it is still best to follow the recommended wearing schedule prescribed. The main advantage of disposable lenses is that a fresh pair is worn daily or every couple of weeks.

Before handling your contact lens, you should always wash your hands before to avoid transferring dirt and germs to your eyes. It's a good idea to avoid moisturising soaps because they are not good for your contacts. Dry your hands with a lint-free towel. When one lens is removed, clean it with the recommended solution to remove buildup or debris that impairs comfort.

Some cleaning products require rubbing the lens with a few drops of solution, while others only require a less intensive rinsing. Rinsing is then required again to remove any loosened debris. Afterwards, the lenses can be placed in a clean lens case or holder, and filled with the appropriate solution for soaking and disinfection. Times to achieve disinfection time vary, depending on the product used. Once this cleaning process has been completed for both lenses, they can be stored in your lens case.

Contact lenses are often the best vision correction option for sports and active people, as they improve your visual skills like depth perception, peripheral awareness and eye/hand, eye/foot coordination. Compared to glasses, they offer a competitive advantage because they stay in place under changing conditions and reduce the risk of injuries from that can occur with eyeglasses.

Despite being ideal for most sports, it's best to not swim while wearing contact lenses, because of the harmful bacteria in the water that cause infections. If lenses are worn while swimming, it is recommended that you wear goggles over them and disinfect them straight away.

Contact lenses are medical devices, designed to fit right onto the cornea of the eye. Contact lenses may help reduce peripheral image distortions that are sometimes caused by glasses. Because contact lenses fit right onto the eye, they offer a greater range of peripheral vision. An optometrist needs to test your eyes to fit your contact lenses. Because all eyes are different sizes, a specific contact lens prescription is required. This prescription is different from glasses or spectacle prescriptions.

An optometrist is the only person that can recommend and prescribe a particular type of contact lens. Despite being required to only wear prescribed lenses, there are different of contact lenses available for different uses. Daily-wear soft lenses are made of soft, flexible plastics that allow oxygen to pass through to the eyes. The single-use, daily wear lens are designed to be worn for a single day, then discarded at night and replaced with a brand new pair the next day.

Extended-wear soft lenses available for overnight wear. These lenses are made of soft, flexible plastics that allow oxygen to pass through to the eyes. Ask your optometrist which lenses are best suited for you and your lifestyle.

You should have a optometrist examine your eyes before you try another type of contact lenses. It is impossible to diagnose the cause of your problems without a professional examining your eyes. It is not wise to try another brand or type of contact lens until the cause of your problem has been identified. We suggest you see an optometrist who is a contact lens practitioner.

Some people are able to use a variety of soft lens solutions without any reaction while others are very sensitive to the preservatives used. It is best to stay using the same brand if it working well for you. If you are experiencing discomfort, especially itchiness and you think it may be related to the solution, then you should seek advice from your optometrist.

My lenses are for daily wear but last night I accidentally slept with them in. This morning my eyes feel dry and a little blurry.

We recommend you remove the lenses and place them in fresh storage solution. If you have any lubricant it would be helpful to put a drop or two in each eye every 3-4 hours throughout the day. It would be a good idea to wear glasses for the day. If either eye becomes painful you should seek medical help.

I put my lenses in this morning and my vision feels a little odd, I feel dizzy and in one eye the vision is blurry while the other it is hard to focus up close.

This happens a lot. It is possible you have your lenses in the wrong eyes, try swapping them over.

For any defective contact lenses, we will refund your purchase, offer you a full credit or replace your purchase with another new item. All shipping costs will be paid for by Contact Lens Online.

Choose your contact lenses by clicking on the Contact Lenses tab found at the top left of the homepage. If you know the exact lens you want, enter it in the search for it or look at the ‘Quick Lens Selector' drop down menu with a list of all the available lenses.

You can then further refine your search by brand or wear cycle.

Once you have chosen your contact lenses, you will be asked to enter your prescription (Rx) information that you have received from your optometrist.

Once you have made your product choice and entered your prescription, click "Add to Cart".

Upon completion of your order you will see a confirmation page with an order number. This means that your order has been received and is on its way.

You then confirm your shipping address and preferred payment option.

Enter in your payment details, click ‘Confirm Order' to complete your purchase.

You will then be sent an email confirmation with your delivery address, payment details and preferred shipping option.

A further email will be sent once your order has been picked, packed and processed. This will confirm your delivery tracking number you can enter into NZ Post to track the progress of your delivery.

In 1-3 days, your order will arrive.

Your credit card security code is located on the back of your credit or debit cards and is typically a separate group of 3 digits to the right of the signature strip. To protect your credit card information, we ask for this code for your security. This code verifies that a credit card is in the physical possession of the person attempting to use it.

When you only want to buy one box, please fill in your prescription for either your left OR right eye, the click on Add to Cart. The website will understand your order and do the rest.

Here's three different ways to quickly refill your last order:

Login via Contact Lens Online
Login to your account, click on "Order History", locate the order you wish to refill and click "Re-Order".

By regular email
To remind you ahead of the time you'll need your lenses, we can send you an email when it's time to refill your order. Click the ‘Refill Previous Order' link and this will take you to your personalized refill page where you can quickly reorder your lenses.

Quick links
Bookmark contactlensonline.co.nz on your web browser. When it's time to order more lenses, go to our homepage and fill in your email and postal code in the "Refill My Last Order" box and we'll direct you to your personalized refill page

We accept payment from: Visa, Mastercard, Discover, Amex or PayPal.

We don't accept payment via direct bank transfer, cash, cheque or invoice.

How do I contact you at Contact Lens Online?
Best person to contact is Gabriel, our General Manager who can sort out any problem for you.

Gabriel Bradly
sales (at) contactlensonline.co.nz